Most people only think about plumbing when something goes wrong. At Scott McLeod Plumbing, our story started long before the emergencies and the service calls. It began in a garage, with one Toyota truck and a simple promise to treat people right. That promise still guides how we run our family business more than 45 years later.
Our Company History video shares that journey in Scott McLeod’s own words. In just a few moments, you can see how a small, homegrown shop grew into a full plumbing team serving homes and businesses across the Inland Empire and surrounding areas.
Watch the video below, then keep reading to see how this story shapes the way we work today.
From one Toyota truck to a growing team
In the video, Scott opens with a simple memory: “A little company that I started about 36 years ago in my garage in a Toyota truck.” That image says a lot about where we came from. No big investor. No fancy building. Just hard work, a truck, and a willingness to answer the call when someone needed plumbing help.
Over the years, that one-truck operation turned into a full team. Scott talks about how his dad had “1 or 2 guys back in the day,” and how we have grown to almost 40 employees now. That kind of growth does not happen by accident. It comes from showing up, doing the job right, and earning the trust of families and businesses, one service call at a time.
The moments that define who we are
The video highlights a few key moments that continue to guide our work today. Here are some of the lines that stand out and what they mean for our customers now:
- “Always doing the best job we can.” Scott explains that the company evolved by doing the best work possible on every job. That mindset still drives how our licensed, insured, factory-trained technicians approach everything from small repairs to larger plumbing projects.
- “Hiring the best people we can.” He shares how we focus on bringing in people who are “honest” and “dependable.” When someone from Scott McLeod Plumbing shows up at your door, that is the standard they meet.
- “Be good to the customer.” Scott puts this as the core goal for every team member. We connect that simple idea to the way we offer prompt, dependable service, competitive pricing, and a one-year craftsmanship guarantee on our work.
- “We were built up [on] honesty and integrity.” This line sums up how the company started and how we still try to operate today. We aim to communicate clearly, do what we say we will do, and stand behind our craftsmanship.
Keeping it in the family on purpose
One of the most meaningful parts of the video comes when Scott talks about the next chapter. He shares that he is now semi-retired and that two of his four sons are taking over the business. In his words, they are “doing amazing things with it and taking the company to another level.”
For us, that “next level” means bringing fresh energy and new ideas while holding onto the values that built the company in the first place. The same name is on the trucks. The same family carries the responsibility. The same commitment to honest, dependable plumbing service continues.
Scott puts it simply: “It means the world to me to keep it in the family. Pass it down.” That choice affects our customers in a real way. When we send a technician to your home or business, we know our family name and reputation go with them.
Why turning down buyouts matters to you
Another powerful moment in the video comes when Scott mentions that we have had “major offers to be bought out” and chose not to sell. That single decision says a lot about how we view our work and our customers.
Instead of handing control to a large company, we chose to stay independent and local. We continue to focus on doing a good job for the people who call us. We believe that staying family-owned helps us protect the standards that matter most: honesty, integrity, and dependable plumbing service you can count on.
How our history shows up in your service today
The story in the Company History video is not just a look back. It explains why we run the business the way we do right now. When you call Scott McLeod Plumbing at (909) 346-2737, you connect with a team built on decades of hands-on experience and family values.
Here is how the themes from the video show up in our work today:
- Honesty and integrity: We aim to communicate clearly, offer competitive pricing, and back our work with a one-year craftsmanship guarantee.
- Dependable people: Our licensed and insured, factory-trained technicians bring strong skills and a customer-first mindset to every job, whether the project is simple or more involved.
- Long-term commitment: With more than 45 years serving the Inland Empire and surrounding areas, our goal is to build relationships that last, not just finish a one-time job.
- Here when you need us: Our team responds around the clock for plumbing emergencies, with a promise to respond within an hour when urgent help is needed.
Watch the story, then see the difference for yourself
We invite you to watch the Company History video and hear the story directly from Scott. You will see how a small garage operation grew into a trusted plumbing company that still holds tight to the same values.
If you value honest advice, dependable work, and a plumbing team that treats your home or business with care, our story is your story too. When you are ready, reach out to Scott McLeod Plumbing at (909) 346-2737 and let our family help take care of your plumbing needs.